Top critical review
5 people found this helpful
on 8 October 2014
Within 4.5 months of buying this phone, the display stop working.
Gave it to the service center, and was shocked to find out that they take atleast 30 days to repair handsets.
After trying to call their toll free no. and sending 4 emails to their customer care and getting no replies. I went and voiced my grievance on their facebook page.
Received a replacement after 20 days. Was shocked to see that they had sent me a much older defective handset with the power key worn out and the speakerphone not functioning.
When dialling, my voice could not be heard at the other end.
Returned it to them and still waiting to hear about the fate of the handset.
I also discovered on their facebook page, that several others have suffered the same problem. They are using sub standard components and are unable to manage the after sales services.
I regret having bought this phone and would not recommend to any wellwisher.
Please see what others have to say on their facebook page
(search for XOLO on facebook)
Apparently more than 4 people on this page have commented about their display getting spoilt.