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About Items That Can't Be Returned

This page has a list of items that are not eligible for returns as per the Amazon returns policy. If the item isn't returnable, you will see a message about it in the Returns Support Centre.

Category Items That Can't be Returned
Adhesives & Sealants Adhesives (all liquids), hazardous materials and lubricants.
Automotives Lubricants, greases and oils, shampoos, waxes, polishes & other liquid, aerosols & perfumes, car tyres
Baby Breast pads and shields, breast milk containers, nursing covers, baby grooming products, baby washes, shampoos, skin care, wet wipes, diapers and nappies, soothers and teethers, feeding related products like bottles, bottle sets and nipples.
Beauty Hazardous materials (fragrances, nail colours, deodrants, hairsprays), cleansers, shower gels, soaps, hair loss products, shampoos and conditioners, styling gels and hair colours, lipsticks, lip balms and lip gloss, eye care and eye makeup, creams, moisturisers and body lotions, other hygiene items.
Clothing & Accessories Lingerie, innerwear and other apparel that are labeled as non-returnable on their product detail pages.
Grocery & Gourmet All items included in these categories.
Gift Cards E-mail Gift Card, Physical Gift Cards, Third-Party Gift Cards
Health & Personal Care All items included in this category that are labeled as non-returnable on their product detail pages and oral care items.
Garden & Outdoors Seeds and live plants.
Janitorial & Sanitation Supplies Paper towels, tissues, cleaning chemicals tapes.
Jewellery Gold Coins / Gold Vedhanis / Gold Chips / Gold Bars.
Movies & TV Shows, Music All items included in these categories.
Mobile accessories Screen guards, screen protectors and tempered glasses.
Musical Instruments Wind instruments, Harmonica / mouth organ.
Pet Supplies Pet food supplies, harnesses, aquarium supplies, pet shampoos/ conditioners.
PC Components All PC components listed as "Components" under the Computers and Accessories category.
Software All software products that are labeled as non-returnable on their product detail pages.
Sports, Fitness & Outdoors Aerobic training machines like treadmills, exercise bikes, home gyms/ multi gyms, massage machines, all inner apparel, socks, gym supporters and guards, table tennis tables, billiards/ pool/ snooker/ other large game tables, all bicycles, punching / boxing bags
Video Games (Console Games and PC Games) All console games and PC games that are labeled as non-returnable on their product detail pages.

Note: If you've received a non-returnable product in a damaged/defective condition, you can contact us within 10 days from the delivery of the product.

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