For detailed information on returns and policy see our Returns policy
Frequently Asked Questions
What can I return?
You may request returns for most items you buy from Amazon.in, except those that are explicitly identified as not returnable. For details of time frame for requesting returns please refer to our returns policy.
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When will I get my refund?
Refunds back to Credit Cards, Debit Cards, Net Banking or Bank Accounts (NEFT) are fully refunded within 3-5 days after we receive and process your return. Refunds in form of cheques can take 10-12 business days to arrive via post.
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Does Amazon do replacements?
Amazon does not offer replacements as an option except for Kindles. Follow the steps in the Return Centre to request for replacement for Kindles.
Learn more about returning a damaged item