Terms & Conditions for Warranty Offer on Televisions
1. What is 1+1 Year Warranty?
The product is covered under 1 year brand warranty as you have purchased from Samsung Authorized Smart Plaza seller. Customers who purchase before January 31st, 2017 will be eligible for additional 1 year warranty (applicable from the date of expiry of 1st year warranty. The 1 year Extended Warranty is applicable only on panel failure. Installation must be completed by Feb 15, 2017)). Therefore, customer will get total 2 years brand warranty. Please select ‘Brand fulfilled’ offer in order to avail this offer.
2. How can I avail the offer?
The buyer does not need to perform any additional steps after purchase to claim the additional 1 year brand warranty. Samsung will enable the additional 1 year warranty for all TV purchases made before January 31st, 2017 on Amazon.in from Samsung Authorized Smart Plaza seller.
3. What is the returns policy on Televisions purchased from Samsung Authorized Smart Plaza seller?
Any TV will be replaced by Samsung only in case the TV fails to switch on within 30 days from date of delivery. For any other defects within 30 days of purchase, the TV will be repaired by the Samsung Authorized Smart Plaza which has delivered your product. Please contact the Samsung Smart Plaza (from where you got the delivery of your product) in case of any such defect. The Samsung Smart Plaza will arrange for service, pick up and drop (if needed) and provide the TV back to you in working condition. In case there’s any defect after 30 days of delivery, you could contact the wide network of Samsung service centers across the country to cater to your exact requirement.
4. How will I get the freebies with the Television?
Applicable freebies will be delivered by the Samsung Authorized Smart Plaza seller along with your Television. To ensure you receive the freebies, select and purchase from the “Brand fulfilled” option. To view applicable freebies, visit the product page of the TV you want to buy on Amazon.in. The freebie offer is valid till January 31st, 2017.