Polycom SoundStation2 Non-Expandable with Display Use EBAYTYROO1
We don't know when or if this item will be back in stock.
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Features: · Be heard clearly up to ten feet away · Conference Phone · 50% Increase In Microphone Sensitivity · Full Duplex Operation · 360 Degree Mic Coverage · Graphical Backlit LCD Display · 64 Bit Voice Encryption For Added Security · Cell Phone Dialing Via Headset Cable Connection · Aux Out Activated From Console · Automatic Gain Control (AGC) · Dynamic Noise Reduction (DNR) · Requires Analog Telephone Line or Digital Line Adapter as sold below
Most Helpful Customer Reviews on Amazon.com (beta)
Two heads up:
1. If you want to plug an iPhone into the speaker, the included connection cords (2.5mm to 2.5mm) will not work; you will need to buy a 2.5 to 3.5. I have wasted an hour trying to find one, so that kind of reduces the value proposition here.
2. My SoundStation arrived with power plugs for Europe only. Since I live in California, they are of no use. I called Polycom customer service, who began to pass the buck around. The fourth guy finally referred me to a reseller, who sold them to me and quickly delivered them. The reseller was on the ball, but the Polycom folks were dismal. I ended up having to pay $26 more for their screw up, and again a waste of a good 45 minutes of my time.
Net, good hardware, lousy customer service from Polycom, good service from their reseller GBH Communications. I am keeping my fingers crossed I do not have to deal with Polycom Customer Service in the future: a daunting thought.
Now the problems:
My buyer mistakenly bought the wrong mikes (wireless ones for the VTX1000). I called to get them replaced, because the receiver cords were an inch too short. Seems that's because these mikes aren't supposed to be used with the 2W. Polycom's tech support was shocked to hear the VTX1000 wirelss mikes work at all with the 2W. This is very handy in larger rooms, since the mikes can be passed around the way you would a handheld mike.
I've tried connecting five different cell phones, but I can't get the 2W to recognize any of them. It can't be this hard, so I'm assuming I have a defective unit. I'll take one more run at their tech support before sending it back. Looked all over for cabling specs, and they are nowhere to be found.
The 2W has no off switch, so, after recharging, the battery compartment has to be opened and the battery cable disconnected each time before you store it. What on earth were these guys thinking? Is battery replacement really a large enough profit center to offset user anger? Grrrrr